Refund Policy. All refund requests must be made in writing.

Anyone registered for a class or a program that the City cancels will receive a full refund. Anyone registered for a class or a program who requests a refund in writing 10 or more business days prior to the class or program start date may receive a refund, minus a $5/per course/program per registrant processing fee if the class is greater than $10. Anyone registered for a class or a program who requests a refund fewer than 10 business days prior to the class/program start date will not receive a refund.

Send written refund requests to:

Phoenix Parks and Recreation
200 W. Washington, 16th Floor
Phoenix, AZ 85003-1611
Email: receptionist.pks@phoenix.gov
Fax: (602) 732-2337