All activities are filled on a first-come first-served basis. All activities are subject to cancellation or change. Activities are closed when maximum enrollment is met. Classes will be cancelled if the minimum enrollment of six (unless otherwise noted) is not met.

If paying by check or money order, please make payable to "City of Sierra Madre." There will be a $40 service charge (plus bank fees) for all returned checks. If the class is full when your name will be placed on a waiting list.

REFUND POLICY:

It is the goal of the Sierra Madre Community Services Department to provide quality programs and services to the Sierra Madre community. Staffing and program decisions are made based on registrations and anticipated revenues to cover program costs. Cancellations adversely impact the Department's ability to retain qualified staff and offer the high level of services patrons have come to expect. Therefore the Community Services Commission and City Council have set the following policy on cancellations and refunds.

*Medically Excused Absences: A full refund for days missed, less a $19.00 cancellation fee, will be issued for any program or excursion/trip which a patron cannot attend for medical reasons, provided a doctor's note is provided to the Manager of the Department. The refund will be in the form of a credit to the patron's account good for one year from the date of cancellation, or a refund by check upon the submission of a written request to the Manager of the Department. The written request must be made within 10 days of the date of the event which the patron could not attend for medical reasons.

*Medically Excused Absences: A full refund for days missed, less a $19.00 cancellation fee, will be issued for any program or excursion/trip which a patron cannot attend for medical reasons, provided a doctor's note is provided to the Manager of the Department. The refund will be in the form of a credit to the patron's account good for one year from the date of cancellation, or a refund by check upon the submission of a written request to the Manager of the Department. The written request must be made within 10 days of the date of the event which the patron could not attend for medical reasons.

Concerns regarding the quality or manner in which a class or program has been conducted should be immediately directed to 626-355-5278.

Terms of use