Your Privacy Rights

The ARC is concerned about the privacy of its members and employees and maintains their personal information in confidence. As an expression of the ARC's commitment to protect the personal information of its members and employees, the following policy has been adopted by its Board of Directors:

The ARC collects information from members in a proprietary database known as Active for the purposes of registration, billing; supporting the progress of our members toward their goals; encouraging the involvement of the whole family; and providing information on upcoming events and program opportunities. Member information is aggregated in certain ways to help staff and the Board determine how well we are serving our community and how well we can improve our operations.

Personal information is also collected as needed from our employees and volunteers. Volunteer staff perform important duties and are subject to many of the same policies and training requirements as employees.

The ARC shares member and employee information with financial institutions, government agencies, and companies working on behalf of the ARC, only as needed, to conduct ARC business. Other than as required by law or to conduct ARC business, the ARC will not share your personal information with a third party without your explicit permission. The ARC will not sell, rent or lease your personal information to others.

You may inspect your records and update your personal information at any time. Please notify the Director of Operations or front desk staff with regard to updating your records.

The ARC is committed to keeping any and all Member Personal Information (MPI) confidential and secure. Your MPI includes personal information such as your name, address, birth date, employer, payment history, bank information, and program and donor involvement. For employment and/or background screening, your social security number may be collected and held securely and confidentially. This Privacy Policy applies to all current and former members/guests, program participants, employees, volunteer staff, and donors, including, but not limited to the following:

The ARC permits access to MPI only by authorized employees with a need to have access to them. The ARC removes employee access to systems immediately upon notification of their termination by their supervisor.

The ARC requires all outside vendors and contractors who may be retained to perform services for the ARC to conform to ARC privacy standards and/or sign strict confidentiality agreements. In the rare and limited circumstance when a retained service provider is required to use MPI to complete its assignment, the service provider is strictly prohibited from using this information for any other purpose.

The ARC will not reveal information about your health, character, personal habits or reputation to anyone for marketing purposes.

The ARC displays only limited information on any system generated receipts: the last digits of a credit card; or last four digits of the bank routing number and last three digits of the bank account number.

You have the right to know what MPI the ARC has collected about you. This does not apply to the MPI that relates to an actual or possible claim or a civil or criminal action. You must ask the ARC in writing to correct any MPI you believe was recorded in error. The ARC may change its Privacy Policy from time to time. The ARC maintains a copy of its approved Privacy Policy on its internet website: www.alliancereccenter.com

The Alliance Recreation Center

(308)762-2201