***MCC REFUND POLICY***

All refunds requests must be submitted in writing to refunds@mcleancenter.org. Refunds will be made according to the type of payment received; if the fee is paid by check, a refund check will be issued by Fairfax County within four (4) to six (6) weeks of the date the request was processed. Fees paid by credit card will be refunded back to the card that was used for the original transaction; usually within three (3) to five (5) days from when the transaction is processed. Participants may also choose to have their fees returned as a credit on their account in our registration system.

Class/Activity Refunds

Requests made 14 days or more ahead of the start date for the class/activity will receive a full refund less a 10% administrative fee.

Requests made 13 days or less before the start date of the class/activity will not be granted.

Camps

Request made BEFORE First Friday in April:

-Patron will receive a full refund.

Request made AFTER First Friday in April but MORE THAN 21 days ahead of the camp start date:

-Patron will receive a full refund less a 20% administrative fee.

Request made LESS THAN 21 days before the start of the camp:

-Refund will only be granted if the vacant spot is filled and then patron will receive a full refund less a 20% administrative fee.

After a class or activity is in session or the June refund deadline for camps has passed, refunds may be granted for medical reasons or extenuating circumstances at the discretion of the General Programs Director and the Registrar. Refund requests made for medical reasons must be accompanied by a doctor’s note to be considered.

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